Boomerang AU · Account and offer guide
Boomerang excluded bonus games
A game may be available in the lobby but excluded from a promotion. Compare the exact title, edition and provider with the offer-specific game list.
View partner site ↗The detail that changes the comparison
An exclusion list can differ from a contribution table. A permitted game contributing zero to wagering is not necessarily the same as a prohibited game. The terms should identify both concepts and explain their effect on the promotion.
Optional modes may have their own restriction even when the base game is eligible. A feature purchase, extra bet or jackpot component should be compared with the relevant clause rather than assumed to inherit the ordinary spin’s treatment.
Four fields to keep together
| Required detail | Action | What the record should establish |
|---|---|---|
| Exact game title and provider | Identify the starting record | Keep the original label and its amount, currency or event identifier. A rewritten summary can omit the unit that makes the value comparable. |
| Eligible versus excluded list | Apply the actual condition | Use the condition attached to this specific transaction or offer. Record the calculation basis and the point at which the condition is evaluated. |
| Contribution rate | Compare the matching result | Compare the outcome with the same category in the account record. A pending entry and a settled entry may describe different stages of one event. |
| Restrictions on optional game modes | Keep the unresolved item precise | If this field is absent, ask for it directly and retain the answer with the corresponding reference. This makes the next comparison reproducible. |
These fields form one compact comparison record. Keep them together with the date and the relevant transaction, offer or case reference. That prevents a condition from one version being attached to a result from another. When a service changes its wording, the saved record also shows which condition was visible for the event being discussed.
Make the account question precise
State the proposed action using the labels in the current account: the method, balance category, offer or payment status involved. A precise question can be answered against the relevant terms, while a broad request about whether the casino is fast or generous cannot resolve an individual transaction.
Keep the written answer with the associated request or offer reference. If the answer changes a condition, ask which version applies to the existing transaction. The purpose is to establish a clear account-specific record, not to infer a policy from an unrelated review or promotion banner.
A worked comparison
Example conditions
If an example offer lists Sweet Bonanza as eligible, that does not automatically include Sweet Bonanza 2500 or Super Scatter. The full edition name is the comparison key.
Calculate eligible turnover
Actual turnover = wagering basis × multiple ÷ contribution rate.
Use the same assumptions on both sides of the comparison. If one proposal uses a different currency, period or balance category, translate that difference explicitly before comparing its result. A numerical example answers the arithmetic question; the written terms answer whether those inputs apply to the account.
For an actual record, keep the original amount and the calculation alongside the result. Rounding can be applied at different stages, particularly with percentage charges, exchange quotes and reward points. When a small difference remains, the rounding rule is a more useful next question than replacing the source figure with an estimate.
Translate contribution into actual turnover
First calculate the amount of credited wagering required. Then divide by the eligible game’s contribution rate expressed as a decimal. At one hundred percent, credited and actual turnover match. At a lower percentage, more actual stakes are needed to provide the same credit.
A zero rate cannot be used as a divisor: it means that activity supplies no wagering credit under that rule. Separately check whether the game is permitted at all. A title may appear in the lobby while an offer’s excluded-game or optional-mode rule prevents it from qualifying.
Practical questions
Does lobby availability establish bonus eligibility?
The lobby and the promotion list serve different purposes and need to be checked separately.
What information makes this comparison usable?
Keep exact game title and provider, eligible versus excluded list, contribution rate, and restrictions on optional game modes in the same record. Those fields connect the headline condition to an identifiable account event.
Does an example establish the current account terms?
The examples explain a calculation or decision with stated assumptions. The current offer, cashier quote or account response supplies the applicable figures. Keep that source with the date and reference used for the comparison.
Related decisions
Use the comparison above to read the current account details and available options on the partner site.
Open partner site ↗Reference for this decision
This guide explains account terminology and hypothetical calculations. No operator-specific processing time, supported payment route or live reward is inferred from the example.
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